Terms & Conditions (Real Estate Brokerage)

These Terms & Conditions govern all real estate brokerage, property liaison, referral and advisory services provided by Ahana Enterprises, Pondicherry, India, in connection with the sale, purchase, rental and leasing of residential and commercial properties in Pondicherry, Auroville and surrounding areas. By engaging Ahana Enterprises for any property-related service, the client agrees to be bound by these Terms & Conditions in their entirety.

01 Nature of Service

1.1Ahana Enterprises operates as an independent property brokerage and liaison service. We represent buyers, sellers, landlords and tenants — facilitating introductions, negotiations and transactions between parties in the Pondicherry and Auroville property market.

1.2Ahana Enterprises acts as a broker and facilitator. We are not a party to any property transaction, sale agreement, rental agreement or lease deed. All legal obligations arising from a transaction are between the buyer and seller, or landlord and tenant, as the case may be.

1.3Our services include property search and shortlisting, site visits, negotiation support, documentation guidance, and liaison with legal professionals. We do not provide legal or financial advice. Clients are strongly advised to engage independent legal counsel before executing any property transaction.

1.4Ahana Enterprises brings to every property engagement the same values that define all our work — deep local knowledge, complete honesty, and a genuine commitment to finding the right fit for every client. We do not push transactions. We facilitate the right ones.

02 Scope of Brokerage Services

2.1Ahana Enterprises provides brokerage services for the following:

Sale and purchase of residential properties — apartments, independent houses and villas
Sale and purchase of commercial properties — shops, showrooms and office spaces
Rental and leasing of residential properties
Rental and leasing of commercial spaces and warehouses
Sale, purchase and rental of land and plots in Pondicherry and Auroville
Properties within the Auroville township and surrounding areas

2.2Ahana Enterprises also provides advisory services to clients seeking to understand the Pondicherry and Auroville property market, including guidance on locality, pricing trends and property suitability — subject to a separate advisory fee to be mutually agreed in writing.

03 Brokerage Fee

3.1Ahana Enterprises charges a brokerage fee of 2% of the total transaction value for all completed sale and purchase transactions.

3.2For rental and lease transactions, the brokerage fee is equivalent to one month's rent, payable upon execution of the rental or lease agreement.

3.3The brokerage fee is payable upon successful conclusion of the transaction — defined as the execution of a sale agreement, sale deed, rental agreement or lease deed between the parties.

3.4The brokerage fee shall be agreed and documented in writing at the commencement of the engagement. Ahana Enterprises will clearly communicate to each client whether brokerage is being charged to one side or both sides of the transaction, depending on the nature of the engagement.

3.5Brokerage fees are non-refundable once the transaction has been concluded and the agreement executed, regardless of any subsequent dispute between the transacting parties.

3.6All brokerage fees are exclusive of GST. GST at applicable rates will be charged additionally. (GSTIN: 34AVDPK8842Q1ZX)

04 Client Registration & Exclusivity

4.1Clients engaging Ahana Enterprises for property search services are requested to register their requirements in writing — specifying property type, location preference, budget and other relevant criteria.

4.2Ahana Enterprises invests significant time, local knowledge and effort in sourcing and shortlisting properties. Clients are requested to inform Ahana Enterprises promptly if they engage another broker for the same requirement, or if their requirement changes or is withdrawn.

4.3If a client, having been introduced to a property by Ahana Enterprises, proceeds to conclude a transaction for that property — directly or through another broker — without informing Ahana Enterprises, the full brokerage fee will remain payable to Ahana Enterprises.

05 Property Listings & Information

5.1Property information shared by Ahana Enterprises — including area, price, description and photographs — is provided in good faith based on information received from property owners or their representatives. Ahana Enterprises does not independently verify all property details and cannot guarantee their absolute accuracy.

5.2Clients are strongly advised to independently verify all property details — including land records, encumbrance certificates, approvals, ownership documents and legal status — before concluding any transaction.

5.3Ahana Enterprises is not responsible for any misrepresentation by a property owner or their representative, or for any discrepancy between information provided and the actual condition or legal status of a property.

5.4Photographs and descriptions of listed properties are for illustrative and reference purposes only. Actual condition may vary.

06 Site Visits

6.1Site visits are arranged by Ahana Enterprises at mutually convenient times. Clients are requested to confirm appointments and provide adequate notice for cancellations or rescheduling.

6.2Ahana Enterprises will endeavour to accompany clients on all site visits. In certain circumstances, visits may be arranged directly with the property owner or their representative.

6.3Repeated site visits to the same property beyond a reasonable number may, at Ahana Enterprises' discretion, attract a nominal visit fee, which will be communicated in advance.

07 Documentation & Legal Process

7.1Ahana Enterprises can assist clients in understanding standard documentation requirements for property transactions in Pondicherry — including sale agreements, rental agreements, lease deeds and related paperwork.

7.2Ahana Enterprises does not draft legal documents and is not a legal service provider. All legal documentation must be prepared and verified by a qualified advocate. Ahana Enterprises can refer clients to trusted legal professionals upon request.

7.3Ahana Enterprises is not responsible for delays or complications arising from the legal or documentation process, including delays in registration, title verification or approvals from any authority.

08 Limitation of Liability

8.1Ahana Enterprises' liability in connection with any property transaction is strictly limited to the brokerage fee received for that transaction. Ahana Enterprises will not be held liable for any loss, financial or otherwise, arising from a property transaction, including disputes between buyer and seller or landlord and tenant.

8.2Ahana Enterprises strongly recommends that all clients conduct thorough due diligence — legal, structural and financial — before concluding any property transaction. Engaging Ahana Enterprises as a broker does not substitute for independent due diligence.

09 Confidentiality

9.1Ahana Enterprises treats all client information — requirements, budgets, personal details and transaction details — with complete confidentiality. This information will not be shared with any third party except as necessary to facilitate the transaction.

9.2Clients are equally requested to treat all property-specific information shared by Ahana Enterprises — including owner details, pricing and property documents — as confidential and not to share it with third parties without consent.

10 Governing Law & Jurisdiction

10.1These Terms & Conditions are governed by the laws of India.

10.2Any disputes arising from these Terms & Conditions or any engagement with Ahana Enterprises shall be subject to the exclusive jurisdiction of the courts of Pondicherry, India.

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